Privacy Policy – Wathaiq
At Wathaiq, we respect the privacy of our users and are committed to protecting their personal data. This policy explains how we collect, use, and protect information when using our platform.
1. Information We Collect
We may collect the following information when you use our services:
- Mobile phone number.
- Email address (when registering via email or linking an account).
- Business data (such as name and type of activity).
- Subscription and package information.
- Documents that the user uploads or manages through the platform.
- Basic technical information to improve the service (such as device type or operating system).
2. How We Use Information
We use the information we collect for the following purposes:
- Providing and operating Wathaiq platform services.
- Managing subscriptions, licenses, and alerts.
- Sending service-related email notifications, including: verification codes (OTP), welcome messages, and document expiry reminders.
- Improving user experience.
- Communicating with users regarding the service or support.
- Compliance with applicable regulations and laws in the Kingdom of Saudi Arabia.
3. Data Protection
We are committed to taking appropriate technical and organizational measures to protect data from unauthorized access, modification, disclosure, or destruction.
4. Information Sharing
We do not sell or rent personal data to any third party.
Some information may only be shared in the following cases:
- With trusted third-party service providers (such as Resend for email delivery, and payment gateways) to the extent necessary to perform the service.
- If required by applicable regulations or competent official authorities.
5. Email Communications
By registering on Wathaiq and providing your email address, you agree to receive the following service emails:
- Verification codes (OTP) required to confirm your identity.
- A welcome message upon account creation.
- Document expiry reminders before their expiry dates (30, 15, 7, 1, 0 days).
You may manage your notification preferences at any time through your account settings at: https://wathaiq.net/dashboard/account or by contacting us at support@wathaiq.net. Note: Verification codes (OTP) are essential for account security and cannot be disabled.
6. Data Retention
Data is retained as long as it is necessary to provide the service or in accordance with regulatory requirements.
7. User Rights
The user has the right to:
- Request access to their data.
- Request update or correction of their data.
- Opt out of reminder notifications via account settings.
- Request deletion of their account in accordance with applicable regulations.
8. Contact
For any privacy-related inquiries or to unsubscribe from communications, you can contact us at: